Grobler, H. D. <br/><br/>
Person-centred communication :  theory and practice / 
Hanka Grobler, Rinie Schenk, Dries du Toit. 
 - 2nd edition. 
 - Cape Town:  Oxford University Press,  2003 
 - viii, 241 pages :  illustrations ;  22 cm 
<br/><br/>Includes bibliographical references (pages 233-238) and index. 
<br/><br/>Theory: Thinking about people -- The development of the self -- Experiences that fit with the self -- Experiences that do not fit with the self -- Specific experiences -- Conditions for facilitation -- Reorganization of the self and its implications -- The facilitator's values -- Respect -- Individualization -- Self-determination -- Confidentiality -- Putting thinking and values into practice : Dealing with symbolized experiences -- Attentiveness -- Listening -- Empathy -- Putting thinking and values into practice : Dealing with unsymbolized experiences -- Advanced empathy -- Immediacy - -Cross-cultural communication -- People in conflict -- The self of the facilitator. 
<br/><br/><label>ISBN: </label>0195786874 9780195786873 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in social work.<br/>Counseling.
<br/><br/><label>Dewey Class. No.: </label>302.2