Managing change  Negotiating conflict. 
ANSTEY, Mark 
 - 3rd.ed. 
 - Cape Town  Juta  2006 
 - 469 p. 
<br/><br/><label>ISBN: </label>0702171964 
<br/><br/><label>Subjects--Index Terms: </label>Conflict management;  Conflict resolution 
<br/><br/><label>Dewey Class. No.: </label>658.406